Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers.
Key Responsibilities
As a Lead / Principal Deployment Architect - AI, you are the technical authority for our strategic accounts within Celonis delivery. You shape how Celonis solutions are designed, architected, and delivered across your portfolio of strategic customer engagements. You define what good delivery looks like - setting architectural standards, designing end-to-end solution strategies, and ensuring that AI-augmented and agentic workflows are deployed effectively at scale.
You operate at the intersection of deep platform expertise, domain knowledge, and customer strategy. You are equally comfortable leading a technical design review with Celonis engineers and presenting a transformation roadmap to a customer’s C-suite. You bridge the gap between pre-sales and post-sales, ensuring that what was promised can be delivered - and often shaping the promise itself.
This role carries significant organizational leverage. You set delivery patterns that other teams follow. You define how AI agents should be orchestrated for complex, multi-workstream engagements. You work in close collaboration with Deployment Engineers and raise the bar for the entire practice.
Requirements
Experience: 8+ years in technical consulting, solution architecture, or delivery leadership within enterprise software, consulting firms, or system integrators. At least 3 years in a senior or lead technical role with multi-stakeholder responsibility in large-scale projects at tier-1 organizations (e.g. digital twin implementations, global AI transformations, near-real-time data pipelines, etc.)
Architecture skills: Proven ability to design complex, multi-component solutions that span data integration, process intelligence, automation, and AI, while remaining grounded in the “so-what” of a customer’s process. Deep understanding of enterprise architecture patterns and trade-offs.
Platform mastery: Expert-level knowledge of the Celonis platform, including the Process Intelligence Graph, data modeling, advanced PQL, automation and orchestration engine, and AI modules. Ability to push the platform’s boundaries via a working knowledge of Python.
AI & agent orchestration: Demonstrated ability to design AI-augmented delivery workflows leveraging frontier tooling (e.g., Claude Code, Codex, Cursor, etc.). Experience with context engineering, multi-agent system design, or AI validation at scale. Ability to define how AI should be used, not just use it.
Domain expertise: Deep knowledge in at least one major process domain or industry vertical. Ability to translate domain expertise into scalable solution patterns and credible customer advisory.
Customer executive presence: Track record of building trusted advisor relationships with VP and C-level stakeholders. Ability to present transformation strategies, defend architectural decisions, and navigate complex organizational dynamics. Demonstrated experience navigating complex IT landscapes and communicating technical trade-offs to senior leadership.
Consulting & communication: Exceptional ability to translate between technical and business audiences. Experience leading workshops, design sessions, and strategic reviews with senior stakeholders.
Leadership & mentoring: Demonstrated ability to raise the performance of teams around you. Experience mentoring technical staff, setting quality standards, and contributing to organizational capability development.
Education: Bachelor’s or Master’s in Computer Science, Engineering, Technology Management, Business Informatics, or a comparable field.
Languages: Fluency in English required. Additional languages are a plus.
Ready to Apply?
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