Job Description
The role involves leveraging process mining and AI technologies to drive business value for consumer packaged goods companies by analyzing operational data, developing strategic solutions, and managing the end-to-end customer value journey to optimize processes and achieve measurable impact.
Key Responsibilities
- Identify and map strategic priorities to high-impact Celonis use cases
- Architect solutions connecting data across the value chain to optimize complex ecosystems
- Construct data-backed business cases demonstrating operational and financial impact
- Build demos and business cases to win expansion opportunities
- Conduct value assessments and communicate strategic value to C-Level executives
- Lead value workstreams for pilots and implementations, ensuring effective process monitoring
- Guide customers on process improvement and AI integration within core business functions
- Facilitate workshops to identify and qualify process enhancement opportunities
- Derive and initiate enterprise-wide process improvement actions
- Present results and realized value to senior management and stakeholders
- Codify best practices and reusable assets for the Value Engineering team
- Act as a senior resource and mentor for team members
- Provide feedback to product teams on platform enhancements based on customer needs
- Manage the end-to-end customer value journey, including adoption and renewal
- Build strategic expansion roadmaps for embedding Celonis in client organizations
- Drive innovation by providing feedback for platform and application development
Requirements
- 8 years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG FMCG company with Management Consulting or Sales Engineering
- Granular knowledge of the CPG value chain, specifically in areas such as Demand Supply Planning, Logistics, Trade Promotions, or Consumer Retail Operations
- Proven track record of managing the full customer lifecycle, including landing new accounts, expanding footprint through strategic upselling, and driving long-term value to ensure high retention and organic advocacy
- Experience in identifying operational inefficiencies and driving them to resolution, with the ability to impact the P L through process improvement and technology deployment
- Good knowledge of Business Software SaaS applications such as SAP S 4HANA, Salesforce Consumer Goods Cloud, SAP IBP, and experience with data visualization, SQL, or Python is a strong plus
- Experience presenting to and working with senior stakeholders, with the ability to navigate complex internal structures and clearly communicate value to non-technical audiences
- Ability to work with ambiguity and set direction within an account team to achieve results (builder mentality)
- Degree in Industrial Business Engineering, Supply Chain Management, Informatics, Mathematics, or a similar field
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
connect and support through inclusion and belonging programs
clear career paths and internal mobility
dedicated learning programs and mentorship opportunities
opportunity to work with award-winning process mining technology
international team collaboration
contribute ideas in an open, autonomous environment
Ready to Apply?
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