Job Description
The role involves supporting customer engagements by leveraging AI and process mining technologies to solve business challenges, developing innovative solutions, and acting as a trusted advisor to clients, primarily in Japan, with opportunities for travel and career growth within a dynamic SaaS company.
Key Responsibilities
- Support the Japan Value Engineering team on customer engagements
- Collaborate with customers to identify business challenges and demonstrate how Celonis Process Intelligence can address them
- Execute proof projects to showcase value, quantify business benefits, and present findings to senior executives
- Prototype and develop AI solutions tailored to customer needs, including machine learning and LLM-based solutions
- Drive change management and ensure positive return on investment for customers
- Build and maintain strong relationships with customers as a trusted advisor
- Share customer insights and feedback with internal product and engineering teams to influence AI product development
- Create reusable collateral, best practices, and tools within the Value Engineering Center of Excellence
- Travel to Japan to meet clients and support customer success
Requirements
- Be a Japanese citizen or visa holder, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo.
- Fluent in Japanese and English.
- Willing to travel to the Japan region to meet clients in person.
- Hold a bachelor's and/or master's degree in Industrial Engineering, Computer Science, Data Science, Business Analytics, AI ML, Mathematics, or other related fields.
- Have valuable work internship experience.
- Have a passion for technology, data, and AI and the impact it can have on the world.
- Bring at least basic knowledge or hands-on experience in SQL and/or Python.
- Have any exposure to process mining principles and completion of Celonis Rising Star modules would be a welcome indicator of eagerness to develop in this field.
- Be able to think analytically and creatively, especially in applying technology solutions to core business problems.
- Be focused on creating and adding value for customers.
- Have an entrepreneurial mindset and the ability to multi-task, prioritize, and execute.
- Be able to build relationships with senior management and influence decision-makers.
- Be confident to present to C-level executives and larger audiences.
- Be willing to travel to the Japan region to meet clients in person.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
internal mobility and mentorship opportunities
clear career paths
Ready to Apply?
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