CHVAC Data Center Service Manager, Monroe, LA

Carrier

Florida, United States

Full Time

Posted September 10, 2026

$96k - $192k

Climate Technology

Remote

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Listing evidence and provenance

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Climate Technology
Pay provenance: Employer-provided pay

Job Description

As a Data Center Service Manager with Carrier, you become the trusted face of a global leader in HVAC and mission‑critical cooling solutions.

Key Responsibilities

Act as the primary customer-facing representative, embodying and promoting the Carrier brand.
Lead the hiring process for the local Data Center technicians, ensuring the selection of qualified candidates.
Oversee onboarding of new technicians, including safety orientation, training procedures, and provisioning of devices and equipment.
Serve as the union liaison, facilitating communication and maintaining positive relations between Carrier and union representatives.
Conduct job site safety inspections and organize quarterly safety meetings to reinforce safety culture.
Interact regularly with the master scheduler to ensure technician staffing needs are accurately met for local customer needs.
Manage requests for tools, personal protective equipment (PPE), vehicles, and uniforms for field teams.
Maintain responsibility for fleet management, ensuring vehicles are properly assigned, maintained, and available.
Approve daily timesheets and travel requests for Data Center technicians.
Oversee operations and support field teams.
Forecast, monitor, and document financial performance against plan
Coordinate, prioritize and resolve issues encountered by the team.
Optimize the usage of manpower, standard time, equipment and energy to complete open work
Escalate critical/complex issues that will impact the business
Manage the team according to established programs and objectives
Implement, monitor, manage the quality of work
Respond to key customer complaints, carry out customer satisfaction investigations and ensure establishment of appropriate improvement plans

Requirements

High School Diploma/GED
5+ years' experience in commercial HVAC and/or mechanical service operations, industrial equipment service, or other field service, environments involving maintenance, repair, and technical service delivery
3+ years’ experience managing and or training field service teams, including union technicians, with a focus on performance and efficiency.

Benefits & Perks

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.