Telco Field Engineering Director

The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process. Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team. The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale. A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals. Location: This role will be home based, managing teams in worldwide.

• A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc Familiarity with telco architecture and industry standards Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS • Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. • Practical knowledge of Linux and networking • Experience in technical presales • You are a dynamic person who loves to jump in new projects and interact with people • Excellent verbal and written communication skills in English • Passion and a track record of developing and growing people • Experience in leading, coaching and mentoring engineers and managers • Organised and able to ensure your team delivers timely, high quality results • An exceptional academic track record from high school and, preferably, university as well • Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events