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  3. Cloud Professional Services Manager
Canonical logo

Cloud Professional Services Manager

Canonical
Remote
Full Time
Posted October 28, 2024
$2k - $2k
Power Generation
Remote
Apply Now

Application opens on company website

Job Description

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers.

Key Responsibilities

  • The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
  • A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
  • Location: This role will be home based, managing a team in your time zone.

Requirements

  • Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
  • Practical knowledge of Linux and networking
  • Experience in technical presales
  • You are a dynamic person who loves to jump in new projects and interact with people
  • Excellent verbal and written communication skills in English
  • Passion and a track record of developing and growing people
  • Experience in leading, coaching and mentoring engineers
  • Organised and able to ensure your team delivers timely, high quality results
  • An exceptional academic track record from high school and, preferably, university as well
  • Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.

Benefits & Perks

  • We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • 40 days annual leave per annum, including public holidays and our All Company holiday periods
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues from your team and others
  • Priority Pass for travel and travel upgrades for long haul company events

Ready to Apply?

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