Job Description
A full-time onsite Customer Service Representative responsible for engaging with callers, understanding their needs, providing reassurance, and enhancing the customer experience for a roofing company in Sarasota, FL.
Key Responsibilities
- Listen to callers to understand their needs and reasons for contact
- Provide reassurance and relieve customer stress
- Assist customers by providing information, directions, or guidance
- Start the process to address customer inquiries and provide solutions
- Enhance customer experience through attentive and empathetic communication
Requirements
- This position is a full-time onsite role located at the Sarasota, FL Office.
- Must have the ability to thoughtfully listen to callers, understand the reason for their call, uncover their needs, relieve their stress, and reassure them that you can start the process to provide peace of mind.
- Must take pride in delighting callers and making them feel like the most important person customer.
- Must naturally enjoy interacting with others and have good listening skills.
- Ability to assist with giving directions to someone who looks lost is preferred.
- Must be able to perform the essential duties of the role, which include interacting with customers and providing excellent customer service.
Benefits & Perks
Full-time onsite position
Work environment perks (friendly customer-focused atmosphere)
Ready to Apply?
Join Bonedry and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Bonedry
More jobs at Bonedry
Sales Representative - Roofing Division
Bonedry
Indianapolis
Full Time
3d
Sales Representative - Interior, Exterior, and Gutters (IEG)
Bonedry
Indianapolis
Full Time
3d
Field Project Foreman: Roofing Division*
Bonedry
Lafayette
Full Time
3d
More jobs in Sarasota, Florida
Talent Acquisition Specialist
Atwell
Sarasota
Full Time
Jan 9
Project Manager Land Development
Atwell
Sarasota
Full Time
Nov 13
Civil Engineer Land Development
Atwell
Sarasota
Full Time
Nov 13