Open in the current public read path; this is not an employer guarantee.Last observed October 27, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Grid Infrastructure
Pay provenance
Employer-provided pay
Job Description
POSITION – Union: Customer Electrician
Key Responsibilities
Considerable judgment needed to evaluate a broad range of very extensive and complex electrical and metering projects.
Responsible for the proper handling and operation of all tools and work equipment including RF diagnostic, GPS, test equipment and mobile data terminal associated with an automated service order system.
Assist and devise methods, estimates and procedures for a complete work plan. Perform installation, repair, and maintenance of single and three phase alternating current meters, metering transformers CT/PT, switches, wiring and related equipment on primary and secondary services.
Independent judgment and involvement required in dealing with, but not limited to customers, contractors, landlords, inspectors and other agencies regarding electrical codes, project scopes and cost estimates.
Support the efforts and field inspections required for Standard Solutions, the Connect Process. Activities include, but are not limited to, working with contractors, electricians and homeowners, spotting services, temporary services, demolitions, and field support.
Provide service results that are acceptable to internal and external customers.
Considerable amount of ingenuity and resourcefulness required in diagnosing, troubleshooting, and resolving customer or utility owned electrical system designs and operational problems. Electrical systems to include primary and secondary metering applications, current and potential transformers, by-passed, jumpered or unmetered conditions, all electrical apparatuses under the state license of E-2 and E-1 and ensure accuracy of electrical wiring that affects the registration of energy usage. The ability to maximize resources in obtaining and resolving access problems.
The customer electrician will be required to perform all duties allowed under the state license of an electrical journeyperson (E-2) or under the supervision of an electrical contractor (E-1). These duties will include but are not limited to work on both customer (commercial, residential, industrial) premises and work as required by utilities or municipalities.
Perform installation and maintenance of streetlights and secondary services. May require working with and coordinating work with other functional areas in Company such as Power Delivery and Transmission and Substation.
Identify, notify, and correct safety violations with electrical equipment. Responsible for installing external monitoring equipment and devices on services.
Assist in the training of personnel.
Be alert for signs of theft of service, report, and correct situations, which may have an adverse effect on revenue integrity.
Collect customer electric usage and equipment information to support but not limited to revenue cycle and energy related services (conservation audit etc.).
Perform the duties of all technical classifications within the Standard Field sequence. Actively support and assist team members to achieve business unit’s metric.
Work hours determined by the company to meet customer and company needs including weekend, extended hours, holiday, emergency, and off schedule hours.
Communicate effectively with internal and external customers.
Operate motor vehicle, bucket truck, meter test van and communication equipment (i.e., Field Automation/MDT, cellular phones, pagers, two-way radio, GPS, etc.).
Observe all company policies, operating procedures, guidelines, safety rules and regulations.