Job Description
The Senior Workplace and Facilities Operations Specialist is responsible for managing the daily operations, maintenance, and support of Aurora's office environments in San Francisco and Mountain View, ensuring seamless facilities management, vendor coordination, and employee support to maintain a safe and efficient workplace.
Key Responsibilities
- Perform scheduled preventative maintenance on building systems and conduct regular facilities inspections
- Execute minor repairs and troubleshoot basic electrical, plumbing, and office setup issues
- Maintain records of maintenance work, vendor reports, and safety inspections
- Coordinate scheduling and access for service vendors, ensuring safety compliance
- Conduct quality control inspections of janitorial services and address deficiencies
- Manage employee facility requests through the ticketing system and ensure timely resolution
- Oversee office appearance, manage supplies, internal moves, and access control
- Respond to facility emergencies outside regular hours and coordinate vendor response
- Support internal events with room configuration and furniture setup
- Act as a liaison for the corporate dining program, managing meal counts and vendor coordination
Requirements
- Three years of experience in an office management, facilities coordinator, or workplace operations role.
- Familiarity with a ticketing system such as Jira Help Desk for tracking and resolving customer service requests.
- Must possess a valid driver s license and reliable transportation for frequent travel between Mountain View and San Francisco locations.
- Exceptional written and verbal communication skills, with proven ability to interact professionally with employees, vendors, and executive leadership.
- Demonstrate high-level professionalism, discretion, and responsiveness when handling sensitive and urgent executive-level facility requests.
- A self-starter who can anticipate operational needs, quickly troubleshoot issues, and manage multiple priorities simultaneously with minimal supervision.
- Ability to lift up to 30 pounds, bend, stoop, and stand for extended periods, perform the physical aspects of the lite technician duties, and safely climb and work from ladders, including fixed roof access ladders.
Benefits & Perks
Compensation/salary range: $36.00 - $55.00 per hour, with eligibility for an annual bonus and equity compensation
Work schedule: Hybrid work environment with in-office presence at least 3 days per week
Work environment perks: Support for internal events, office management, and safety protocols
Additional benefits: Benefits package (unspecified), safety policies, inclusion policies, accommodations for disabilities
Ready to Apply?
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