Job Description
The Senior Incident Commander at Aurora is responsible for leading and managing the response to complex, high-severity technical incidents across autonomous vehicle systems, enterprise IT, cybersecurity, and related infrastructure, ensuring swift resolution and continuous improvement of incident response capabilities.
Key Responsibilities
- Lead operational response to complex, high-severity incidents across software, hardware, IT, and cybersecurity domains.
- Establish command and control during critical events, orchestrating multi-disciplinary response efforts.
- Make real-time decisions and coordinate stakeholders to resolve incidents safely and efficiently.
- Manage and prioritize escalations, ensuring appropriate stakeholder involvement throughout the incident lifecycle.
- Conduct incident retrospectives to identify root causes and define actionable follow-ups for continuous improvement.
- Develop cross-functional partnerships to understand stakeholder concerns and support incident response efforts.
- Provide executive-level communications on active incidents, including analysis of outcomes, trends, and strategic insights.
Requirements
- Five (5) years of direct experience in a command-oriented role such as incident management, crisis response, Site Reliability Engineering (SRE), Network Operations Center (NOC) or Security Operations Center (SOC) leadership, or military first-responder operations, having served as an Incident Commander or lead responder for high-stakes technical events.
- A strong, holistic understanding of the interconnectedness of complex systems, including on-vehicle compute, enterprise IT infrastructure, cloud services, Network Operations (NOC), and Security Operations (SOC), with the ability to facilitate and drive technical conversations to successful outcomes.
- Experience in a command-oriented role such as incident management, crisis response, SRE, NOC SOC leadership, or military first-responder operations, with demonstrated ability to operate with a high degree of autonomy and take operational leadership during complex, high-severity incidents.
- Demonstrated capability to remain calm and decisive under pressure, efficiently coordinating response efforts and making sound judgments in rapidly evolving, high-stakes situations.
- Experience briefing senior executives and leadership in real-time on complex, fast-moving incidents, articulating technical details, impact, and proposed resolutions clearly and concisely.
- Exceptional attention to detail with a proven track record of meticulously documenting incident timelines, contributing factors, and post-incident analysis to drive accurate reporting and continuous improvement.
- Willingness and ability to participate in a 24/7 on-call rotation, demonstrating flexibility to cover shifts as part of a global incident response capability.
Benefits & Perks
Base salary range: $127,000 - $204,000 per year
Eligibility for an annual bonus
Equity compensation
Benefits (unspecified)
Ready to Apply?
Join Aurora and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Aurora
Jobs in San Francisco, California
More jobs at Aurora
Tactical Development Testing Operator - CDL A
Aurora
NEW
Dallas
Full Time
16h
Staff Software Engineer, Continuous Learning
Aurora
San Francisco
Full Time
3d
$189k-303k
Software Engineer, MLDE Labels Platform
Aurora
Seattle
Full Time
3d
$126k-201k
More jobs in San Francisco, California
Spacecraft Avionics System Engineer
Planet
NEW
San Francisco
Full Time
16h
$205k-257k
Space Systems Engineer, Space Operations
Planet
NEW
San Francisco
Full Time
16h
$145k-181k
Customer Delivery Engineer
Loft
San Francisco
Full Time
6d