Work with a nationally ranked CPA and advisory firm that is passionate for what's next.
Key Responsibilities
Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
Documentation and Communication : Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
Payroll Support:
Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
Client Support and Troubleshooting: Respond to client inquiries via email, or chat. Other Duties : Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines. Meet turnaround requirements for payroll preparation and delivery. Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards. Cooperate effectively with co-workers, internal support staff and clients where appropriate. Organize a work schedule to meet the requirements of the assignments.
Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
Other Duties :
Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
Meet turnaround requirements for payroll preparation and delivery.
Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
Cooperate effectively with co-workers, internal support staff and clients where appropriate.
Organize a work schedule to meet the requirements of the assignments.
Requirements
Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
Strong customer service and communication skills, both verbal and written.
Experience in payroll or banking is preferred.
Previous experience in a CPA firm is an advantage.
Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.