Technical Account Manager
AlertMediaRemote
Full Time
Posted June 9, 2026
$114k - $174k· Est.
Not Specified
Remote
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Job Description
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Requirements
- 3-5 years in a customer-facing technical role
- Experience managing enterprise or mid-market accounts
- Strong understanding of APIs, integrations and technologies to manage user access and security (SSO, SCIM, SFTP)
- Ability to read logs, debug issues, and translate technical problems into business impact
- Strong proficiency in AI tools and technologies, with the ability to apply them to optimize customer workflows, automate processes, and improve overall operational efficiency.
- Strong organizational skills and ability to manage multiple pipelines and priorities
- Excellent written and verbal communication skills, with the ability to collaborate cross-functionally
- Ability and desire to work in a fast-paced, technically challenging environment
- Location: This is a remote, U.S.-based position. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming
- Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.
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