Product Operations Specialist
AlertMediaMexico City, Mexico
HYBRID
Posted January 27, 2025
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Application opens on company website
Job Description
The Product Operations Specialist at AlertMedia collaborates with Product Management and development teams to drive product improvement and ensure effective communication during emergencies. This role involves facilitating Agile processes, prioritizing tasks, and translating product requirements into actionable tickets to enhance team productivity and customer safety.
Key Responsibilities
- Facilitate regular meetings across development teams, including stand-ups, retrospectives, planning, and backlog grooming.
- Translate product requirements documents into workable, well-defined tickets.
- Triage and prioritize day-to-day activities related to features, enhancements, and bug fixes.
- Track and report on teams' progress towards goals and milestones.
- Coordinate schedule, handoff, and project status updates throughout the development process.
- Use tools like Jira and Confluence to manage team workloads.
- Foster a team spirit of collaboration, transparency, and continuous improvement.
- Ensure proper instrumentation of product and engineering success metrics.
Requirements
- 2 years of experience in a Scrum Master, Product Owner, or similar role with teams building a SaaS product
- Excellent oral and written communication skills
- Ability to identify, analyze, and quickly resolve conflict
- Ability to make tough decisions about priority given finite resources
- Strong understanding of Agile values and principles and how to apply them to software development
- Familiarity with multiple Agile frameworks and techniques such as Scrum, XP, Kanban
- English proficiency oral and written required
- This is a hybrid position requiring 2 days a week in the office in the Reforma area of Mexico City
Benefits & Perks
Competitive Base Salary
Annual Company Bonus
100% paid Medical, Dental, and Vision benefits for employees
Christmas Bonus Aguinaldo
Holiday and Vacation Days
Additional Vacation Bonus
All computer equipment provided to our employees
Amazing rewards and incentives
Ongoing career development opportunities through our Learning Development team
Hybrid position (2 days a week in office)
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