You have previous job experience as a security or intelligence analyst, in the news media, or another role which required you to be mission-focused, analytical, highly organized and work within time constraints. You’re inspired to make a difference and understand the importance and responsibility of supporting valued customers during critical events. You have sound judgement with the ability to make difficult decisions under pressure. You’re an independent problem solver but also capable of working collaboratively in support of a larger team.
• 2+ years of professional business experience, particularly in roles demanding analytical and problem-solving skills
• Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations, establish priorities, and provide accurate information with urgency
• General knowledge of current events
• Understanding of existing social media platforms and ability to learn and utilize a variety of tools and systems
• Capable of working independently on tasks while also thriving and collaborating as part of a larger team
• A willing partner in giving and receiving feedback on product, process, and performance
• Language skills are a plus
• As a key player in a 24/7 team, this role requires commitment to your agreed upon shift with ability/flexibility of hours as needed to support the business. This may include evenings, overnight, weekends, and holidays from time-to-time
• Austin based or open to U.S. remote candidates
• This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future