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  3. Technical Program Manager Video Streaming
Alarm.com logo

Technical Program Manager Video Streaming

Alarm.com
Tysons, Virginia
Full Time
Posted April 7, 2026
Not Specified
~39 people viewed this recently
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Application opens on company website

Job Description

A Technical Program Manager II responsible for overseeing the delivery and optimization of Alarm.com's video streaming infrastructure, including real-time video delivery, cloud migration, and firmware update systems, working closely with engineering teams to ensure reliable and high-performance video services at scale.

Key Responsibilities

  • Drive end-to-end execution of video streaming and infrastructure programs from concept to launch
  • Own the streaming technology roadmap, including connection protocols, proxy infrastructure, adaptive bitrate streaming, and codec modernization
  • Coordinate and deliver cloud infrastructure migration programs and ensure technical implementation aligns with schedules and dependencies
  • Monitor and manage firmware update systems for cameras to ensure safe and timely updates across devices
  • Track system health metrics for customer-impacting services and coordinate resolution of issues
  • Collaborate across firmware, backend, frontend, QA, and DevOps teams to ensure program success
  • Establish and maintain program health metrics, escalation paths, and delivery cadences for multiple programs
  • Partner with product managers to translate technical infrastructure investments into business outcomes and prioritize accordingly

Requirements

  • Five (5) years of experience in technical program management, engineering management, or a senior technical individual contributor role shipping infrastructure or media products at scale.
  • Deep familiarity with video media technology streaming protocols such as WebRTC, HLS, RTSP, video and audio codecs, or media pipelines.
  • Experience with cloud infrastructure, container orchestration, CI/CD, microservices architecture, and load balancing.
  • Ability to read and discuss code, architecture diagrams, and system designs with engineers; while not required to write production code, must understand it.
  • Track record of managing concurrent programs with competing priorities and cross-functional dependencies.
  • Strong written and verbal communication skills, including the ability to present to engineering leadership and translate infrastructure complexity into plain language.

Benefits & Perks

Medical plans with company subsidies
Health Savings Account (HSA) with a company contribution
401(k) plan with an employer match
Paid vacation that increases with tenure
Paid holidays
Wellness time
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
Work from the office 4 days a week

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