Sales Engineer - Inland Northwest

• Prepare and deliver general sales and project specific presentations. • Assess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations • Develop, present, and record training courses for both corporate and field trainings, as well as online distribution, for internal and external customers. • Provide “voice of customer” to product management, engineering, and development. • Prepare cost estimates and site configurations using blueprints, plans, and related customer documents and consulting with other professional and technical personnel. • Drive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment. • Gain customer acceptance by developing potential cost reductions, revenue enhancement and operational improvements. • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies. • Identify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions. • Work with marketing to create technical content for advertising campaigns and the website. • Approve tradeshow equipment configuration. • Create and maintain pre-sales engineering documentation and factory pre-configuration documentation. • Support project installations remotely or on site. • Provide post visit summary with action items to management; and enter appropriate information in CRM. • Communicate troubleshooting discoveries to support department. • Performs all other duties/responsibilities as necessary or assigned.

• Bachelor’s degree or equivalent industry experience • Minimum 5 years engineering / Technical Support experience, preferably in a technology discipline. • 3 years “Business to Business” support experience • Ability to travel 50-75% including overnight and including some weekends and occasionally on short notice • Proficient with Microsoft Office core products (Outlook, Excel, Word, PowerPoint); and thorough understanding of networking • CRM software experience • Network+ certifications (or similar) • Background knowledge in information technology and networking, IP video compression technologies, security surveillance technologies and access control and analog and IP camera knowledge

• The base pay range for this opportunity is $90,000 - $110,000 annually. In addition, this position is eligible for on target commission between $10,000 - $17,000 annually. The total on target compensation range for this position, including both base and commission is $90,000 - $127,000. • Employees are eligible to purchase company stock at a discounted rate • Collaborative, fun, creative culture where idea sharing is encouraged • Casual dress (Jeans are welcome!) • Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low. • Up to $5,000 annual company match for 401k • Company paid short-term/long-term disability, AD&D and life insurance • Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs • Paid maternity and paternity leave • Pet Insurance • Free annual membership to Care.com • Free access to the Headspace app for you and up to five friends and family members. • 15 Days of Paid Vacation accrued per year (increases after year 3) 7 Paid Sick/Wellness days per year • Educational Assistance Program covering non-degree support, undergraduate and graduate degrees • Employee Equipment Program – Free Alarm.com system for your home!