Job Description
A Quality Engineer on the Platform Infrastructure team is responsible for validating the performance, reliability, and functionality of backend services, APIs, and platform applications that support Alarm.com's ecosystem, focusing on cloud-based systems and ensuring high-quality platform performance.
Key Responsibilities
- Develop and maintain test plans, test cases, and documentation for platform and infrastructure components
- Perform manual end-to-end testing of backend services, APIs, databases, and infrastructure
- Identify, log, track, and follow up on defects and system issues
- Analyze logs, metrics, traces, and system data to troubleshoot issues and determine root causes
- Set up, configure, and maintain test environments and service configurations
- Collaborate with engineering, product, DevOps, and QA teams to improve platform quality and test coverage
Requirements
- 0 to 3 years of Quality Assurance or related technical experience
- B.A. or B.S. in Computer Science, Software Engineering, Industrial Systems Engineering, Information Systems, or a related technical discipline
- Strong problem solving and analytical skills with a methodical approach to troubleshooting
- Demonstrated technical aptitude and ability to learn complex backend systems quickly
- Ability to reason about distributed systems, APIs, and data flows
- Comfort working with incomplete information and ambiguous problems
- Strong attention to detail and a process oriented mindset
- Self motivated with a demonstrated sense of ownership and accountability
- Strong written and verbal communication skills
- Team oriented mindset with the ability to collaborate effectively
Benefits & Perks
Medical plans with company subsidies
Health Savings Account (HSA) with a company contribution
401(k) plan with an employer match
Paid vacation that increases with tenure
Paid holidays
Wellness time
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
Ready to Apply?
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