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Job Description
The Operations Specialist at CHeKT supports various operational functions including administrative support, office management, finance, project coordination, and process optimization in a fast-paced startup environment, with a focus on strategic problem solving and leveraging AI tools to enhance productivity.
Key Responsibilities
- Manage calendars, coordinate travel, and prepare materials for meetings and presentations for team executives
- Support office operations, including supplies, equipment, and resource allocation
- Assist with budgeting, expense tracking, vendor relationships, and billing processes
- Coordinate cross-departmental and cross-company projects, tracking deadlines and deliverables
- Leverage AI tools to automate routine tasks and optimize administrative workflows
- Identify and implement process improvements to enhance team productivity
Requirements
- 1 to 3 years of experience in an operations, project management, customer service, administrative, or analytical role, preferably within a startup or fast-paced environment.
- Bachelor's degree in Business Administration, Operations Management, or a related field, or relevant work experience in place of a degree.
- Demonstrated leadership aptitude and skills such as conflict resolution, change management, and independent decision making displayed in a professional, academic, educational, or extracurricular setting.
- Aptitude and interest in utilizing AI across multiple functions for accelerating productivity.
- Proficiency in Microsoft Office, especially Excel, collaboration tools, project management software, and Finance, Accounting, CRM, or ERP systems.
- Proactive nature, strong work ethic, and ability to work independently.
- Strong verbal and written communication skills.
- Exceptional problem-solving skills and high emotional intelligence to resolve conflicts and address operational opportunities independently.
- Growth mindset with a can-do attitude, exceptional adaptability, and interest in handling shifting priorities in a rapidly changing environment.
- Deep service mindset and orientation around delivering best-in-class white glove experiences to clients and partners.
- Exceptional discretion and confidentiality in handling sensitive financial and executive information.
- This is an in-office position based at the CHeKT headquarters in Shreveport, requiring work five days a week.
Benefits & Perks
Competitive pay
Subsidized medical plan options
HSA with generous company contribution
401(k) with employer match
Paid holidays
Paid wellness time
Paid vacation increasing with tenure
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
FSAs (Flexible Spending Accounts)
Well-being resources and activities
Casual dress work environment
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