Job Description
The Cloud Operations Administrator is responsible for supporting, monitoring, and maintaining Alarm.com's multi-site cloud and data center infrastructure, ensuring high availability, security, and operational efficiency across private, public, and hybrid cloud environments.
Key Responsibilities
- Monitor and maintain private, public, and hybrid cloud environments
- Apply and manage hardened configurations and system baselines
- Implement and maintain performance and availability monitoring tools
- Troubleshoot and resolve infrastructure issues
- Develop and enhance automation scripts for operational efficiency
- Provide operational support to internal teams and stakeholders
Requirements
- BS in Computer Science or related field
- 3 years of experience in private cloud environments
- Familiarity with hyper-converged infrastructure and multi-site architectures
- Working knowledge of Windows Server SCCM patching, clustering, DHCP, DNS, and Active Directory
- Experience with VMware stack vSphere, Horizon VDI, and Aria Suite
- Basic understanding of storage systems including NetApp, Pure Storage, and protocols such as FC, iSCSI, NFS, and SMB CIFS
- Experience with monitoring tools, both commercial and open source
- Scripting skills in PowerShell, Python, or Ansible
- Familiarity with backup recovery solutions such as Rubrik
- Experience with ITSM tools such as Jira and ITIL processes
- Working knowledge of Linux distributions including Red Hat, Ubuntu, and CentOS
- Ability to work in Agile teams and take initiative in problem-solving
- Ability to perform hardware installation, diagnostics, and upgrades
- Ability to manage structured cabling and maintain accurate documentation
- Ability to support out-of-band management and coordinate equipment logistics
Benefits & Perks
Competitive pay
Subsidized medical plan options
HSA with generous company contribution
401(k) with employer match
Paid holidays
Paid wellness time
Paid vacation increasing with tenure
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
FSAs (Flexible Spending Accounts)
Well-being resources and activities
Casual dress work environment
Ready to Apply?
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