Dispatch Operator Job Family

Job Posting End Date
11-05-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible to safely dispatch distributions customer outages to multiple field personnel, including analyzing outage data and accurately documenting the restoration process.
#LI-Onsite
#AEPPSO
What You’ll Do
• Prioritize routine and emergency work to meet the needs of our internal and external customers.
• Operate distribution applications during routine and emergency switching procedures.
• Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
• Must be able to work under pressure during periods of critical system conditions.
• Be able to quickly respond for emergency overtime.
• Update and maintain mapping systems.
• Support all DDC team members.
• Assume other duties and responsibilities as assigned.
• Continue on the job training as well as training program and testing to progress to an Operator Grade 2 within the Company established timeframes.
• Participate and assist in planning team safety meetings.
• Foster and maintain a positive work culture.