Job Description
The Front Office Associate will serve as the primary point of contact for visitors and internal stakeholders, providing administrative support to ensure smooth office operations, maintaining a professional reception area, and coordinating various administrative and logistical tasks within the organization.
Key Responsibilities
- Serve as the first point-of-contact for visitors, providing guidance and ensuring a courteous reception experience
- Maintain a neat and orderly front office and guest reception area
- Manage visitor security protocols and building access compliance
- Coordinate with building management, security, cleaners, and external service providers on operational needs
- Report and follow up on facilities or maintenance issues
- Track and manage office supplies inventory and initiate replenishment requests
- Reconcile petty cash and office-related purchases
- Assist in coordinating internal events, catering, and office engagement activities
- Support internal communication and administrative updates regarding office and building information
- Coordinate calendar for shared spaces and facilities
- Prepare materials and logistical arrangements for meetings
- Provide administrative support to internal teams as needed
Requirements
- A bachelor’s degree in Business Administration, Commerce, or related discipline
- At least 3 years of experience in a busy administration role
- Strong written and verbal communication skills with a professional polish and client-service mindset
- Proficient in MS Office and Google Suite, along with equivalent productivity communication applications such as Zoom, Slack etc
- Highly organized, adaptable, and proactive, with strong attention to detail
- Ability to prioritize tasks, manage timelines, and support multiple stakeholders
- Ability to maintain discretion, professional judgement, and confidentiality at all times
- Self-reflective and aligned with Acumen values
- Permanently authorized to work in Kenya
Benefits & Perks
Compensation/salary range not specified
Work schedule: presence-at-desk 5 days a week
Work environment perks: professional, service-oriented front-office environment
Additional benefits: administrative and operational support, internal communication support, event coordination, office supplies management, petty cash reconciliation, vendor management, maintenance reporting, confidentiality and discretion, opportunities for internal and external engagement activities
Ready to Apply?
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