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Sr. Manager, Process Improvement Hybrid

Posigen
Posted May 8, 2025

Houston, Texas

Energy Efficiency

HYBRID

Job Description

The Senior Manager of Process Improvement leads initiatives to enhance business processes and operational efficiencies across the organization. This role involves collaborating with various teams to develop process documentation, establish improvement programs, and train staff on best practices in process management.

Responsibilities

  • Lead enterprise efforts to develop and improve business processes and practices.
  • Collaborate with leaders and cross-functional teams to increase operational efficiencies.
  • Develop and manage documentation templates and standards for business process management.
  • Evaluate existing processes and workflows to identify opportunities for improvement.
  • Collaborate with executive leadership to prioritize improvement initiatives.
  • Define KPIs to measure the success of improvement initiatives.
  • Develop and curate training materials to enhance organizational capabilities.
  • Train, coach, and mentor Green Belts and project sponsors.
  • Create an enterprise business process repository.
  • Establish a Green Belt program for process improvement practitioners.
  • Lead efforts to incorporate continuous improvement methodologies into the culture.
  • Quantify the business impact of process improvement initiatives through metrics.

Requirements

  • Bachelor's degree in Engineering, Operations Management, Business Administration, or related field.
  • 4 years of experience leading process improvement, change management, or quality improvement business transformations.
  • Black Belt certification in Lean Six Sigma or equivalent.
  • Strong analytical and problem-solving skills, with a track record of driving measurable improvements in operational performance.
  • Expert-level knowledge of relevant software tools and technologies for process mapping, data analysis, and performance tracking.
  • Ability to create and maintain business process repositories.
  • Experience leading Kaizen events.
  • Experience establishing Green Belt or equivalent programs.
  • Experience collaborating with training teams to develop an internal curriculum that enhances organizational capabilities in documentation and process maturity.
  • Ability to define KPIs to measure the success of individual and collective improvement initiatives.
  • Ability to train, coach, and mentor Green Belts, sponsors, and champions following prescribed courses and monitor projects throughout the entire process.
  • Ability to establish strong team relationships, building trust and open communication regarding project issues and results.
  • Ability to effectively manage stakeholders and expectations across and through complex organizational dynamics.
  • Ability to quantify the business impact of process improvement initiatives through dashboards, reports, and metrics.
  • Physical ability to perform core duties including speaking, listening, standing, walking, using hands for handling or feeling, and reaching with arms.
  • Ability to lift and move objects up to 10 pounds frequently and up to 25 pounds occasionally.

Benefits

  • Hybrid position requiring 2-3 days onsite at our office in New Orleans, LA or Houston, TX

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