IT Specialist - Atlassian Admin
SamsaraPosted February 26, 2025
Bengaluru, Karnataka
Energy ManagementFull Time
Job Description
The role involves administering and enhancing JIRA and Confluence instances, developing workflows, and collaborating with teams to improve operational efficiency. The position requires providing user support and training, managing system security, and driving continuous improvement in processes.
Responsibilities
- •Administer, manage, and enhance JIRA and Confluence instances.
- •Develop and manage complex JIRA workflows, fields, dashboards, and reports.
- •Collaborate with cross-functional teams to design and implement solutions.
- •Provide training and support to JIRA and Confluence users.
- •Integrate JIRA projects with other tools and software.
- •Maintain system security, stability, and access controls.
- •Perform upgrades, migrations, and plugin installations.
- •Analyze and improve performance metrics.
- •Document configurations, procedures, and troubleshooting guidelines.
- •Seek opportunities for continuous improvement and process optimization.
- •Drive core operations to keep the company secure and productive.
- •Champion and embed Samsara's cultural principles.
Requirements
- •A college degree in a technical program such as Computer Science, Information Systems, or other STEM field.
- •5 years experience working in an Atlassian Admin role.
- •Strong spoken and written language skills.
- •A passion for learning and doing new things in a fast-paced environment.
- •An affinity for working with all things electronic.
Benefits
- •competitive total compensation package
- •employee-led remote and flexible working
- •health benefits
- •Samsara for Good charity fund
