Client Transformation Director
KrakenPosted February 5, 2025
New York, New York
Energy ManagementFull Time
Job Description
The Client Transformation Director will lead major client implementation programs for Kraken, a technology company focused on revolutionizing the energy sector through innovative, AI-driven energy management solutions. This role involves optimizing renewable energy resources and enhancing customer experiences to drive significant industry transformation.
Responsibilities
- •Lead major client implementation programs for Kraken software
- •Optimize renewable generation and create a more intelligent grid
- •Enhance operational effectiveness for energy clients
- •Deliver exceptional customer experiences through advanced Customer Information Systems
- •Drive innovation in energy management using AI-driven solutions
Requirements
- •Experience in leading major client implementation programs in the energy sector.
- •Proven ability to deliver results that enhance operational effectiveness.
- •Strong understanding of energy management systems, including Customer Information Systems (CIS), billing, meter data management, and CRM.
- •Demonstrated experience in utilizing AI-driven communications for customer engagement.
- •A commitment to creating a smart, sustainable energy system.
- •Ability to work in a fast-paced, innovative environment focused on disrupting the energy industry.
Benefits
- •Compensation/salary range is flexible and can be discussed upon request
- •Customizable interview process for comfort and accommodations
- •Inclusive work environment and equal opportunities