Client Transformation Director

Kraken
New York, New York
Full Time
Posted February 5, 2025
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Job Description

The Client Transformation Director will lead major client implementation programs for Kraken, a technology company focused on revolutionizing the energy sector through innovative, AI-driven energy management solutions. This role involves optimizing renewable energy resources and enhancing customer experiences to drive significant industry transformation.

Key Responsibilities

  • Lead major client implementation programs for Kraken software
  • Optimize renewable generation and create a more intelligent grid
  • Enhance operational effectiveness for energy clients
  • Deliver exceptional customer experiences through advanced Customer Information Systems
  • Drive innovation in energy management using AI-driven solutions

Requirements

  • Experience in leading major client implementation programs in the energy sector.
  • Proven ability to deliver results that enhance operational effectiveness.
  • Strong understanding of energy management systems, including Customer Information Systems (CIS), billing, meter data management, and CRM.
  • Demonstrated experience in utilizing AI-driven communications for customer engagement.
  • A commitment to creating a smart, sustainable energy system.
  • Ability to work in a fast-paced, innovative environment focused on disrupting the energy industry.

Benefits & Perks

Compensation/salary range is flexible and can be discussed upon request
Customizable interview process for comfort and accommodations
Inclusive work environment and equal opportunities

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