Commercial Operations Associate
Redwood MaterialsPosted March 7, 2025
McCarran, Nevada
Electric VehiclesFull Time
Job Description
The Commercial Operations Specialist will support the Customer Operations team by managing day-to-day customer requests, supplier onboarding, and logistics for Redwood Materials' battery recycling and materials business, while ensuring smooth program operations and excellent service levels.
Responsibilities
- •Act as key point of contact for customer requests regarding supplier onboarding and logistics.
- •Maintain meticulous records of documents and interactions using CRM and ERP systems.
- •Develop and refine processes for smooth program operations and service levels.
- •Create and maintain supplier purchase orders and ensure timely payments.
- •Work cross-functionally to develop analytics and software for recycling programs.
- •Adhere to all policies and procedures with a focus on safety and best practices.
Requirements
- •Bachelor's or Associate degree
- •3-5 years working experience, ideally in sales operations, business planning or logistics
- •Experience in the Commodity, Metals mining or recycled, or Battery Materials industry
- •Ability to act as key point of contact for fulfilling day-to-day customer requests with regards to supplier onboarding, daily logistics requests, purchase order creation, reporting, compliance requirements
- •Ability to keep meticulous records of all documents and interactions utilizing CRM, ERP, file sharing system and home-grown portals
- •Ability to develop and refine processes that ensure smooth program operations and excellent service levels for shippers corporate partners
- •Ability to create and maintain supplier purchase orders and ensure on-time payments in collaboration with Accounts Payable
- •Ability to work cross-functionally to develop analytics and software to support and report on the recycling programs
- •Adherence to all policies and procedures while focusing on safety and best practices
Benefits
- •Compensation will be commensurate with experience
- •Full-time position