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Site Reliability Engineer - Real-Time and Big Data

Esri
Posted March 3, 2025

Riyadh, Saudi Arabia

Energy Management

Full Time

Job Description

The job involves collaborating with a team of engineers to deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions, while also designing and implementing monitoring systems and automation solutions for cloud-based GIS software. Candidates should have experience with Kubernetes, cloud platforms, and infrastructure automation.

Responsibilities

  • Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
  • Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
  • Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
  • Develop, implement, and maintain automation solutions for repetitive operational tasks
  • Design and implement the deployment and upgrade of containerized micro-service components
  • Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
  • Participate in technical spike efforts to bring innovative ideas to future software versions
  • Troubleshoot system incidents and provide root cause analysis reports
  • Provide rotational on-call technical support

Requirements

  • 5 years of experience managing Kubernetes EKS, logging and monitoring ELK, Prometheus, and container technologies Docker.
  • Proficient in using Terraform for automating infrastructure provisioning and management.
  • Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment.
  • Ability to write scripts to deploy infrastructure and/or applications using Bash, Python, or Terraform.
  • Expert level understanding and experience with cloud computing platforms AWS or Microsoft Azure.
  • Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting.
  • Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS or Azure.
  • Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis.
  • Working knowledge of a source control and issue management system.
  • Bachelor's in computer science, computer engineering, GIS, or information systems.

Benefits

  • Flexible hybrid schedule
  • Professional development opportunities
  • Work-life balance emphasis

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