Customer Care
Octopus EnergyPosted June 7, 2023
Ascoli Piceno, Marche
Renewable Energy DevelopmentFull Time
Job Description
The job involves providing exceptional customer support at Octopus Energy, where you will assist clients via phone, email, and in-person, addressing their needs with patience and kindness. You will be part of a dynamic team dedicated to revolutionizing the energy sector and making renewable energy accessible to everyone.
Responsibilities
- •Assist customers via phone, email, and in-person
- •Listen to customer needs and provide solutions
- •Maintain a patient, kind, and supportive approach
- •Collaborate with colleagues to address unique challenges
- •Engage in continuous learning and adaptation in a fast-paced environment
Requirements
- •Essere motivati e condividere i valori di Octopus Energy.
- •Capacità di comunicare con i clienti al telefono, via e-mail e di persona.
- •Impegno a trovare soluzioni alle richieste dei clienti.
- •Capacità di lavorare in un ambiente frenetico e in continua evoluzione.
- •Disponibilità a imparare e adattarsi a cambiamenti frequenti.