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Assistant·e Social·e – Soutien Énergie

Octopus Energy
Posted April 14, 2025

Paris, France

Energy Management

Full Time

Job Description

The role involves providing social support to clients and colleagues at Octopus Energy France, a growing energy provider focused on delivering affordable and greener energy solutions. The ideal candidate will be empathetic, adaptable, and experienced in social assistance, working primarily in Lille and Paris to help navigate complex client situations.

Responsibilities

  • Apporter un soutien social aux clients et aux collègues
  • Échanger avec des clients sur des situations complexes
  • Aider les équipes en première ligne auprès des clients
  • S'adapter à un environnement rapide et changeant

Requirements

  • Diplôme en assistance sociale.
  • Expérience dans le domaine de l'accompagnement social.
  • Capacité d'adaptation dans un environnement rapide et changeant.
  • Empathie et écoute active.
  • Disponibilité pour travailler principalement dans les bureaux de Lille et Paris.

Benefits

  • Compensation/salary range (flexibility in salary based on experience)
  • Work schedule (flex-office)
  • Work environment perks (excellent work environment, autonomy, innovative projects)
  • Any additional benefits (capital interest, excellent mutual insurance, soft mobility package, partial reimbursement of Navigo pass beyond legal minimum, special leave days for social projects)

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