Dual Fuel Engineer
Octopus EnergyPosted March 25, 2025
London, United Kingdom
Energy ManagementFull Time
Job Description
The Dual Fuel Engineer will install smart meters in customers' homes, educate them on energy-saving features, and provide excellent customer service while representing the Octopus Energy brand.
Responsibilities
- •Install smart meters in customers' homes
- •Educate customers on meter functionality and energy-saving benefits
- •Answer customer inquiries about the green energy revolution
- •Collaborate with the office team to achieve performance goals
- •Utilize technology to streamline processes and reduce administrative tasks
Requirements
- •Proven track record of safety and customer excellence as a smart meter engineer.
- •Ability to communicate effectively with customers and provide installation services.
- •Experience in fitting meters and demonstrating how meters and in-home displays work.
- •Capability to answer customer questions about energy saving and the green energy revolution.
- •Completion of a quick trades test to demonstrate skills.
- •Demonstrated customer-engagement experience through online questions.
- •Participation in a short interview with the area manager to discuss experience and motivation.