Technical Account Manager (m/f/x)
KrakenPosted February 6, 2025
Paris, France
Energy ManagementFull Time
Job Description
The Technical Account Manager will support clients in their growth journey with Kraken's innovative energy management platform, focusing on optimizing resources and enhancing customer experiences in the rapidly evolving energy sector.
Responsibilities
- •Support clients on their growth journey with Kraken after migration completes
- •Optimize resources for energy management
- •Deliver exceptional customer experiences through advanced Customer Information Systems
Requirements
- •Experience in a technical account management role or similar position within the energy sector.
- •Proven ability to support clients post-migration and guide them on their growth journey with technology.
- •Strong understanding of Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications.
- •Demonstrated leadership skills to manage client relationships and drive customer success.
- •Ability to work in a fast-paced, innovative environment focused on energy management and sustainability.
Benefits
- •Equal opportunities and an inclusive work environment
- •Customization of interview process for comfort
- •Support for specific accommodations
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