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Client Experience Advisor

Diamond Foundry
Remote
Full Time
Posted March 7, 2025
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Job Description

The Client Experience Advisor at VRAI is responsible for delivering exceptional client experiences and resolving issues promptly, while building strong relationships with clients. This remote position requires weekend availability and is ideal for candidates with a background in direct-to-consumer or start-up environments.

Key Responsibilities

  • Ensure unparalleled client experience
  • Resolve client problems promptly
  • Build and maintain relationships with clients

Requirements

  • Background in direct-to-consumer or start-up environments.
  • Availability to work weekends.
  • Ability to ensure unparalleled client experience and prompt problem resolution.
  • Authorization to work in the U.S. as confirmed by E-Verify.

Benefits & Perks

Remote position
Weekend availability required
Health insurance
Flexible spending accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Employee discounts

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