Program, Capability & Process Development Intern

Support enterprise continuous improvement, learning, and operating system initiatives through operational, administrative, communications, training, and project support. The role may contribute to the Lean Expert Program, enterprise learning experiences, One-Way Office initiatives, and broader deployment efforts by maintaining program materials, administering surveys, developing tools and documentation, supporting curriculum and content creation, assisting with live learning experiences, and helping employees apply skills in real work. Work alongside experienced practitioners and cross-functional partners to strengthen capability development, organizational design, coaching frameworks, process documentation, standards, breakthrough methodologies, and program efficiency. Assignments may vary by position and business need, providing opportunities to build collaborative relationships with team members and leaders while supporting project execution, participant experience, responsiveness, and continuous improvement across the organization.

• Current Student, Junior status (as of Fall 2027) or higher
• Enrolled in an accredited college or university and pursuing a degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business, Business Administration, Organizational Leadership, Management, Education, Curriculum Development, Process Improvement, or a related field of study.
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.
• Current Grad Students are highly preferred to apply
• Analytical curiosity and ability to summarize data/results to support reporting and decision making.
• Proficiency with Microsoft 365 applications; including Excel, PowerPoint, Forms, SharePoint, and Teams.
• Strong written, verbal, presentation and facilitation skills and ability to communicate clearly with team members, leader and decision-making groups.
• Interest or experience in learning and development, adult learning principles, ADDIE, eLearning tools, and training design.
• Familiarity with process improvement; including process mapping, documentation, Visio, change management and organizational design
• Strong attention to detail, adaptability, learn agility, manage multiple priorities and work independently on ambiguous tasks/projects.
• As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
• Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com .
• Non-Bargaining
• The anticipated starting base pay for this position is: $19.50 to $24.50 per hour
• This position is eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays
• Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
• In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
• Deadline to Apply: 10/16/26
• All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.