Traveling Thermal Field Support Engineer-REMOTE

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

• Required experience (One of the following) Minimum 10 years relevant industry/commercial experience and leadership experience Six years military experience in a related field plus 5 years Liebert product experience
• Required education Must have High School Diploma or a accredited GED 1-2 year HVAC Diploma or Technical School Degree EPA 608 refrigerant license – Level 2 or Universal
• Interpersonal Skills Professional Leader Reliable Team Player
• Must be very proficient with electrical / electronic test equipment and fundamentals
• Must be very proficient in reading and interpreting electrical line diagrams and blueprints
• Technical skills Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions Independently perform fix/repair techniques based on knowledge Ability to perform proper brazing techniques Capable of completing tasks and return unit to full operating conditions In depth knowledge on Liebert Products and the ability to lead Capable to train and supply instructions to other CEs Ability to summarize and report all work related tasks performed Project Management skills & experience a plus
• Strong skill sets: Ability to schedule and coordinate work schedules for other associates and subcontractors Ability to provide technical support via telephone or in person to other associates or vendors Ability to instruct on the job training to other associates Ability to delegate work activities to associates in a work group based upon skill level Outstanding communication skills Customer service skills Troubleshooting skills Safety procedures Superior organizational and planning skills Computer skills Mechanical aptitude
• Strong communication skills Ability to communicate with all levels within the customer organization Strong verbal communication Excellent written skills
• Able to manage stressful situations
• Excellent time management ability, capable of working without direct supervision.