Field Service Technician - Electric/AC Power - Austin, TX

The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on all Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.

• Experience (one or more of the following)
• ASEET or AMEET, or progress towards, is preferred
• 4+ years military experience in a related technical field
• 2+ years of relevant industry experience
• Interpersonal and Administrative Skills
• Communicate professionally and respectfully in both written and verbal forms
• Manage time effectively by prioritizing and balancing technical tasks with administrative tasks
• Collaborative with peers, customers, suppliers, and leadership
• Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion
• Technical skills
• Make basic site evaluation skills to include: environmental temperature, and general operating conditions
• Familiarity with electrical / electronic test equipment and fundamentals
• Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks
• Employ elementary fix/repair techniques based on directed supervision
• Complete service tasks and return unit to full operating conditions based upon directed supervision
• Summarize and report all work related tasks performed in written and verbal form
• Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)
• While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.