Listing evidence and provenance
- Source
- Oracle Cloud HCM View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
- Pay provenance
- Pay not available
Job Description
The Manager for Field Service Engineers plays a pivotal role in leading a team of engineers responsible for the installation, repair, and maintenance of Vertiv and legacy company equipment at customer sites across the EMEA region.
Key Responsibilities
- Lead, coach, and manage a team of Field Service Engineers across designated territories.
- Ensure timely and high-quality execution of installation, maintenance, and repair services.
- Drive team performance through KPIs, efficiency metrics, and continuous improvement initiatives.
- Maintain compliance with safety standards, company policies, and industry regulations.
- Collaborate with internal departments (e.g., Sales, Technical Support, Logistics) to ensure seamless service delivery.
- Foster strong customer relationships, acting as a point of escalation and ensuring satisfaction.
- Identify training needs and support the development of technical and soft skills within the team.
- Manage resource planning, scheduling, and workload balancing to optimize service coverage.
Requirements
- In-depth technical knowledge of Vertiv and legacy equipment.
- Team leadership and performance management.
- Customer relationship management.
- Operational planning and resource optimization.
- Safety and compliance awareness.
- Data-driven decision-making and reporting.
- Formal Engineering qualification in a related field
- Proven experience managing field service teams in a technical or engineering environment.
- Strong leadership and people management skills.
- Excellent problem-solving and decision-making capabilities.
- Effective communication and interpersonal skills.
Ready to Apply?
Apply directly on Vertiv's site
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