District Manager - Chicago, IL

Vertiv

Chicago, IL

Full Time

Posted October 21, 2026

$123k - $175k· Est.

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Listing evidence and provenance

Source: Oracle Cloud HCM View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 22, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Estimated benchmark; not employer-provided

Job Description

Under general direction, the District Manager leads a field directed service business focused on safe work practice and operational excellence.

Key Responsibilities

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.
Builds and motivates teams to execute Service’s sold solutions including, Service Contract work, Product Startup and warranty support, systems upgrades (Cap/Fan replacements) and T&M business growth.
Drives profitable growth initiatives through effective management of assigned assets (people, financial and material). Manages assigned assets in a manner that meets or exceeds key performance goals (KPI’s).
Builds an environment that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance targets (KPI’s).
Ensures tools and processes are executed per established standards to achieve customer satisfaction at the most effective cost.
Analyzes operations processes and provide recommendations for improvements. Analyzes service operations to identify improvement areas. Implements required changes.
Leads local effort to drive and strengthen customer loyalty programs that secure and retain service contract customers. Leverages internal and external relationships by actively networking with sales professionals, customer’s decision-making associates, all of which enhance the local reputation of Liebert Services and the local team.
Drives operational review meetings, reviewing safety and operational excellence performance metrics.
Executes other managerial responsibilities, i.e., hiring, performance reviews consistent with established business strategy. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports teaming with the appropriate matrix functional manager as required. Ensures a consistent level of coaching, which includes, monthly 1-1’s and operational reviews.
Manages a defined geographic service district staffed by fifteen (15) to twenty (20) customer facing field service engineers (CE’s). Leads the execution efforts of the field directed service business. Ensures consistency of delivery systems across the service centers. Audits the effectiveness of service operations and makes changes to improve performance. Ensures that contractual obligations are completed, and customer satisfaction is achieved.

Requirements

To perform the job successfully, an individual should demonstrate the following competencies:
Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.
Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.
Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.