Customer Engineer UPS

Southampton, United Kingdom

Full Time

Posted January 30, 2026

Application opens on company website

Source: Oracle Cloud HCM View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 7, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Pay not available

Be a part of the team that keeps the world connected.

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
As a Vertiv UPS Customer Service Engineer, you will be primarily responsible for startups, planned maintenance, and emergency repairs of UPS, Emergency Lighting, battery systems, power distribution (STS), and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team.
Planned routine maintenance of UPS and associated battery systems.
System commissioning, startup, load bank and site acceptance testing.
Remedial work tasks either as planned repairs or part of a callout activity.
Fault finding, investigations and rectification.
On site customer familiarization training.
Extensive travel necessary to customer sites of varying locations.
Be included on the UPS callout rota to provide 24hour response.