Customer Implementation & Enablement Manager
Use InsiderIstanbul, Turkey
Full Time
Posted January 28, 2025
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Job Description
The Customer Implementation Enablement Manager is responsible for onboarding new clients and ensuring their successful adoption of the Insider platform, focusing on understanding client needs, managing project delivery, and providing technical guidance to maximize the value of their investment.
Key Responsibilities
- Transition clients from the sales process through onboarding and implementation of the platform
- Understand client business requirements and use-cases
- Manage project delivery and ensure accelerated time-to-value realization
- Enable and empower clients to use the platform to its fullest potential
- Ensure smooth, timely, and complete platform adoption
- Provide technical guidance to clients during setup
- Understand client application environment and data for optimal solution design recommendations
Requirements
- Experience in customer onboarding, implementation, or project management in a B2B SaaS environment.
- Strong project management skills with a proven ability to manage project delivery and timelines.
- Technical knowledge to provide guidance and support to clients during the setup and integration of the platform.
- Ability to understand client business requirements and use-cases to ensure effective platform adoption.
- Demonstrated ability to enable clients to realize value from their investment in the platform.
- Excellent communication skills to build client confidence and ensure smooth onboarding processes.
Benefits & Perks
Compensation/salary range
Work schedule
Work environment perks
Any additional benefits
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