NextGenEnergyJobs.com

Client Success Manager

Use Insider
Posted January 27, 2025

Istanbul, Turkey

Not Specified

Full Time

Job Description

The Client Success Manager at Insider is responsible for ensuring the success and satisfaction of clients by leveraging the company's AI-native platform for Customer Experience and Marketing, fostering relationships, and driving growth across various regions.

Responsibilities

  • Manage client relationships to ensure success and satisfaction.
  • Analyze client data to provide insights and recommendations.
  • Implement best practices for client engagement and retention.
  • Collaborate with internal teams to address client needs and challenges.
  • Drive the adoption of the platform among clients.
  • Monitor and report on client performance metrics.

Requirements

  • Experience in a customer success or account management role in a B2B SaaS environment.
  • Strong analytical thinking and problem-solving skills.
  • Ability to form relationships and manage stakeholders effectively.
  • Demonstrated ability to work in a fast-paced, multinational environment.
  • Proven track record of driving partner success across multiple regions.
  • Excellent communication skills, both verbal and written.
  • A commitment to teamwork and collaboration.

Benefits

  • Compensation/salary range
  • Work schedule
  • Work environment perks
  • Any additional benefits

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