The Account Manager for Brazil will be responsible for managing client renewals and stakeholder relationships, coordinating with Customer Success Managers, and driving opportunities for expansion and contract negotiations.
Responsibilities
•Drive renewal and create expansion opportunities
•Manage contract terms including price negotiations
•Coordinate with Customer Success Managers
•Serve as the primary contact for executives
•Nurture sponsors and discover stakeholder needs
•Conduct Business Reviews and manage renewal processes
•Negotiate contracts
Requirements
•Proven experience in account management or a related field, with a focus on renewals and stakeholder management.
•Ability to work in coordination with Customer Success Managers and serve as the primary contact for executives.
•Experience in driving renewal processes, creating expansion opportunities, and managing contract terms including price negotiations.
•Strong skills in sponsor nurturing and discovering stakeholder needs to align with Insider product suites.
•Experience conducting Business Reviews and managing high-level stakeholders through all account bases.