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Job Description
The Account Director will be responsible for managing client renewals and stakeholder relationships, driving expansion opportunities, and negotiating contract terms while coordinating with Customer Success Managers.
Key Responsibilities
- Drive renewal and expansion opportunities
- Manage contract terms and price negotiations
- Coordinate with Customer Success Managers
- Serve as primary contact for high-level stakeholders
- Nurture sponsor relationships
- Identify stakeholder needs and align with product offerings
- Conduct Business Reviews
- Oversee renewal processes
Requirements
- Proven experience in account management, specifically in renewals and stakeholder management.
- Ability to work in coordination with Customer Success Managers.
- Experience in driving renewal, creating expansion, and managing Monthly Recurring Revenue (MRR) raise opportunities.
- Experience in contract terms negotiation, including price negotiations.
- Ability to manage high-level stakeholders across all account bases.
- Experience in sponsor nurturing and discovering stakeholder needs to match with product suites.
- Experience in conducting Business Reviews and managing renewal processes.
Benefits & Perks
Compensation/salary range
Work schedule
Work environment perks
Any additional benefits
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