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IT Support Engineer

Swift Solar
San Carlos, California
Full Time
Posted July 1, 2026
$48k - $67k· Est.
Solar Energy
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Job Description

At Swift Solar, our mission is to unlock the full potential of solar energy.

Key Responsibilities

  • As Swift’s IT Support Engineer, you’ll own day-to-day IT operations end-to-end, taking Swift’s IT from “whoever’s free fixes it” to a real, owned function the whole team can rely on. You’ll be the person who keeps everyone’s computers, software, accounts, and connectivity working at multiple sites, and who keeps the office and lab network stable and well-covered. As an early and likely sole IT hire, you won’t just keep the lights on—you’ll build the systems, runbooks, and standards that let IT scale with the company.
  • On a typical day, you might troubleshoot a connectivity issue in the lab, set up a new hire’s laptop and accounts, enroll devices in MDM, enforce MFA across a core system, and close out a stubborn Wi-Fi dead zone. You might also rack and cable new gear, walk over to look at an instrument PC, write a runbook from a ticket you just resolved, run an access review, or negotiate with a vendor or ISP. You may also coordinate with our third-party consultants and operations team to qualify for government data security certifications. We expect you to use AI as a force multiplier—drafting knowledge-base articles, triaging common tickets, and scripting routine automation so you can reserve your hours for the hands-on, relational, and judgment-heavy work that matters most.
  • This role touches every part of the company, from R&D and engineering to operations. As an early hire, you’ll help define how IT works at Swift and build the foundation it grows on, which will naturally create opportunities to expand your own skills and responsibilities. We encourage you to take full advantage of these opportunities.

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