Job Description
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job.
Requirements
- 3+ years of previous field construction experience required with at least 1 year of experience as a service technician in the solar industry
- High School diploma is required
- PV design or PV electrical experience is preferred
- Valid state or local Electrical Journeyman license required, the position must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license
- Knowledge of the NEC and applicable codes and standards
- Must be a motivated team player, looking to succeed
- Proven track record of excellent customer service
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Strong computer skills
- Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.
- Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
- Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
- Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
- Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors
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