The role involves supporting and enhancing supply chain systems, primarily E2open, by managing incidents, analyzing business requirements, implementing system improvements, and collaborating with cross-functional teams to ensure smooth operations in a global environment.
Key Responsibilities
Provide support and manage incidents for supply chain applications like E2open to ensure system reliability.
Analyze and document business requirements, then design and implement system solutions through configuration and low-code customizations.
Lead and coordinate system enhancement projects, including requirements gathering, testing, and deployment across global teams.
Maintain documentation of current processes and identify opportunities for workflow improvements.
Collaborate with cross-functional teams to ensure seamless system operations and data integrity.
Requirements
Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or a related field.
5 years of experience as a Business Systems Analyst with a focus on supply chain systems.
Deep understanding of Supply Chain management principles with hands-on experience in demand planning, supply planning, and S&OP.
Strong experience with Supply Chain modules, specifically Demand Planning, Supply Planning, and Collaboration.
Proven ability to gather business requirements, perform system analysis, and manage user acceptance testing (UAT).
Excellent communication skills, with the ability to translate business needs into technical solutions.
Flexibility for occasional overlap with North American working hours for collaborative tasks.
Direct experience with E2open modules (preferred).
Experience with Product Lifecycle Management (PLM) systems, such as Propel.
Knowledge of Agile methodologies and experience working in sprints.
Experience working with systems that handle sensitive data and follow formal change management processes.
Benefits & Perks
Annual base salary (varies depending on factors such as city, skills, and experience)
Performance-based bonus variable pay
Equity with initial RSU grant and ongoing refresh opportunities
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
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