Sr. Knowledge Developer
SamsaraRemote
INTERN
Posted June 30, 2026
$114k - $174k· Est.
Climate Technology
Remote
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Job Description
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Key Responsibilities
- Are you an aspiring knowledge manager or technical writer with a passion for managing multiple projects and collaborating with SMEs to develop best-in-class content, using cutting-edge knowledge management technologies, including AI? Join a forward-thinking team, where you'll help drive our technology-centric knowledge framework within the Global Support organization, working with peers and subject matter experts to enhance our knowledge assets using the latest in AI and other innovative tech. You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
- Learn more about what we value at Samsara . In this role, you will:
- Assist in managing the content operations roadmap and contribute to the completion of projects within the roadmap
- Collaborate with teams to implement and maintain knowledge development processes and standards
- Support various knowledge development projects and initiatives, ensuring their successful execution
- Assist in monitoring and reporting on KPIs to evaluate knowledge effectiveness and sharing insights with the organization
- Participate in identifying and implementing improvements in knowledge processes and technology
Requirements
- Bachelor’s degree in a related field or equivalent experience demonstrating expertise in knowledge management, or technical documentation.
- 6+ years of knowledge management/technical writing/technical content development experience, including creating, capturing, structuring, and maintaining knowledge
- Experienced in working with knowledge management and ticketing systems
- Experienced in preparing AI-optimized content and building AI models for generating content
- Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
- Adept at managing multiple priorities and embracing change with ease
- Proficient in Jira
- Experienced in working in Agile/Scrum environments
- Experienced in using Confluence, Tableau, and Zendesk or similar CRM tools
- Experienced in managing content/knowledge-related projects
Benefits & Perks
- At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
- Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
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