Job Description
The role involves maintaining and troubleshooting Samsara's global network infrastructure, configuring network hardware and software, and supporting network operations to ensure high performance and reliability for the company's physical operations technology platform.
Key Responsibilities
- Configure, install, and maintain network hardware and software components such as routers, switches, firewalls, and wireless systems.
- Troubleshoot and resolve network issues using diagnostic tools like Wireshark and packet captures.
- Develop and deploy network automation tools to improve efficiency and management.
- Perform network maintenance including upgrades, migrations, capacity planning, and decommissioning.
- Collaborate with IT team members to integrate network systems with other applications and systems.
- Create and update documentation for network designs, best practices, and operational procedures.
- Manage hardware lifecycle from procurement to decommissioning.
- Assist in deploying and configuring systems for new projects or initiatives.
- Coordinate with vendors and service providers for hardware and software procurement and maintenance.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent professional experience.
- 5 years of hands-on experience in network engineering with a significant focus on Cisco Meraki.
- Expertise working with Meraki hardware and platform, including Meraki cloud-managed solutions such as LAN, Wi-Fi, and firewall implementations.
- Strong understanding of the OSI model and TCP/IP based protocols.
- Proven ability to deep dive and troubleshoot complex network issues to resolution at the protocol analysis level.
- Deep understanding of networking protocols and policy routing configurations, including TCP/IP, BGP, OSPF, VRRP, HSRP, EIGRP, Spanning Tree Protocol (STP, RSTP), LACP, 802.1x, QoS DSCP, etc.
- Experience with network diagnostic, monitoring, and analysis tools such as ELK, PRTG, Wireshark, etc.
- Ability to troubleshoot and diagnose network issues within a Meraki environment.
- Experience with configuring, installing, and maintaining network hardware and software components, including routers, switches, firewalls, and wireless systems.
- Experience performing hands-on troubleshooting, issue, and problem resolution.
- Experience developing and deploying network automation tools to enhance efficiency and streamline network management.
- Experience performing network maintenance including hardware and software upgrades, migrations, capacity upgrades, and decommissioning.
- Ability to collaborate with other IT team members to integrate network systems with other applications and systems.
- Ability to develop analytics and dashboards to measure effectiveness of current environments and identify scale and value-creation opportunities.
- Experience managing hardware lifecycle from procurement to decommissioning.
- Experience assisting in system deployment and configurations for new projects or initiatives.
- Experience collaborating with vendors and service providers to procure and maintain hardware and software.
- Willingness to participate in duty rotation of 7-day by 24-hour on-call support.
Benefits & Perks
Competitive total compensation package including base salary, bonus, variable pay, and restricted stock units (RSUs)
Employee-led remote and flexible working options
Health benefits
Opportunities for rapid career development and skill mastery
Inclusive work environment with accommodations for persons with disabilities
Flexible working model supporting in-person, hybrid, or remote work
Ready to Apply?
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