Job Description
A Sales Engineer at Samsara is responsible for supporting the sales process by demonstrating IoT hardware and software solutions, assisting with technical evaluations, and building integrations to help modernize essential industries through connected operations technology.
Key Responsibilities
- Develop a thorough understanding of IoT hardware, sensors, and cloud infrastructure to support customer solutions.
- Assist customers with hardware installation, data collection management, and system integration via open APIs.
- Present technical solutions and product demonstrations to prospects, including value assessments and proof of concept implementations.
- Guide installers through deployment scenarios and best practices for product installation.
- Write and document scripts using open APIs to solve real-world customer problems and enable deeper account integration.
- Act as a technical liaison between product and sales teams, providing feedback and enrolling customers in beta programs.
- Build and maintain customer relationships by understanding their industry-specific challenges and providing tailored technical support.
Requirements
- Bachelor of Science degree from a 4 year accredited university
- Minimum of 2 years experience working with customers in a pre-sales, customer success, or customer product support capacity
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
- Ability to explain complex technical concepts to non-technical audiences
- Previous experience managing hardware and or software product evaluations
- Basic understanding of electronics and electrical systems
- Experience with technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
- Must be located within and authorized to work in the United States
- Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
- Work experience building solutions leveraging open APIs
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Inclusive work environment with accommodations for persons with disabilities
Flexible working model (remote, hybrid, or in-office options)
Ready to Apply?
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