Job Description
The role involves managing and optimizing the Sales Engineering Operations team to support Samsara's connected operations technology, focusing on program development, process improvement, technical enablement, and cross-functional collaboration to drive organizational efficiency and success.
Key Responsibilities
- Manage and lead the Sales Engineering Operations team, including Program Project Managers, Data Scientists, and Technical enablement professionals.
- Develop and maintain a comprehensive program supporting the Global Sales Engineering Team, including planning, capacity management, and productivity tools.
- Ensure effective communication of career development frameworks and maintain a strong talent pipeline for SEs.
- Build and foster cross-functional partnerships across Sales, Product, Marketing, Operations, and Sales Enablement teams.
- Plan and execute SE events such as the annual SE Summit, including logistics and project management.
- Collaborate with Product, Sales, and SE Leadership to develop technical enablement strategies for field success.
- Create operational performance reports for presentation to the Executive Leadership Team.
Requirements
- A passion for new technologies, especially as they apply to the Industrial IoT space
- Bachelor's degree in Engineering or related field
- 7 years of experience in Consulting, Finance, Business Operations, Sales Strategy Operations or other analytical role
- 3 years leading a team and/or program as part of a GTM (Go-To-Market) function
- Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
- A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
- Enthusiastic about enablement program management supporting technical sales and product teams
- Fluency in AI terminology and strategy, especially in business process design
- Understanding of software development and release cycles, with a focus on New Product Introduction and technical enablement
- Experience building and managing intake processes and roadmaps to organize and report on team productivity
- Experience leading planning and execution of a multi-day conference-style event for an audience of 200 stakeholders
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Support for inclusive work environment and accommodations
Flexible working model including remote, hybrid, and in-office options
Ready to Apply?
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