Job Description
The role involves managing and optimizing the Sales Engineering Operations team at Samsara, supporting technical enablement, process improvement, event planning, and cross-functional collaboration to enhance the effectiveness of the global sales engineering efforts in the Industrial IoT space.
Key Responsibilities
- Manage and lead a high-performing team of embedded Operations professionals supporting the Sales Engineering team.
- Develop and maintain programs that support the global Sales Engineering team, including planning, capacity management, and productivity tools.
- Ensure effective communication of career development frameworks and maintain a strong talent pipeline for the SE team.
- Build and foster cross-functional partnerships with internal teams such as Sales, Product, Marketing, Operations, and Sales Enablement.
- Plan and execute SE events, including logistics and project management for large-scale conferences like the SE Summit.
- Collaborate with Product, Sales, and SE leadership to develop technical enablement strategies for field success.
- Create operational performance reports for presentation to the Executive Leadership Team.
Requirements
- A passion for new technologies, especially as they apply to the Industrial IoT space
- Bachelor's degree in Engineering or related field
- 7 years of experience in Consulting, Finance, Business Operations, Sales Strategy Operations or other analytical role
- 3 years leading a team and/or program as part of a GTM (Go-To-Market) function
- Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
- A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
- Enthusiastic about enablement program management supporting technical sales and product teams
- Fluency in AI terminology and strategy, especially in business process design
- Understanding of software development and release cycles, with a focus on New Product Introduction and technical enablement
- Experience building and managing intake processes and roadmaps to organize and report on team productivity
- Experience leading planning and execution of a multi-day conference-style event for an audience of 200 stakeholders
- Ability to build and maintain a comprehensive program supporting Samsara’s Global Sales Engineering Team, including participation in annual operating planning, capacity planning, GTM planning, and managing all productivity software and tooling used by the SE Team
- Ability to ensure a healthy, well-communicated career framework for Sales Engineers, including partnering with the People Team to maintain a strong talent funnel
- Ability to ensure strong cross-functional partnerships across all internal teams, including Sales, Product, Marketing, Operations, and Sales Enablement organizations
- Ability to enable SE Operations team to champion own SE event planning such as the annual SE Summit, requiring expert knowledge in logistics and project management
- Ability to partner with Product, Sales, and SE Leadership to drive technical enablement strategy that strongly equips SEs for success in the field
- Ability to build strong operational performance reporting to be delivered directly to the Executive Leadership Team
- Residing in the US (or authorized to work in the US)
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Support for inclusive work environment and accommodations
Flexible working model including in-person, hybrid, or fully remote options
Ready to Apply?
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