Invoicing Analyst II

• Ensure customer invoices are accurate and for all customers • Enroll global customers in consolidated invoicing, ensuring they understand the nuances of the program • Create credit transactions for customers with returns, subsidies, partner credits (insurance rebates), concessions • Certify invoices, payment, and credit memos for MX-based customers • Answer internal and external questions on invoicing, adjustment transactions, escalations, and statements • Follow response time SLAs within our ticketing system, ensuring daily and weekly KPIs are met, and ensure customer support and satisfaction are the number one priority • Identify and correct system errors causing invoices to fail to send automatically • Create custom billing schedules at IF/Sales’ request • Accommodate specialty invoicing requests • Upload invoices to portals when required • Create customer-facing documentation answering frequently asked billing questions • Project work to improve the overall invoicing process • Champion, role model, and embody Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• Bachelor’s degree • 2+ years in Accounts Receivable, preferably in an invoicing or billing-specific role • Experience with Mexico Accounts for invoicing and payments • Tax reconciliations experience • Proficient in MS Excel • Ability to multitask and thrive in a fast-paced environment • Ability to work cross-functionally and collaboratively • NetSuite/Salesforce experience • Ariba, Coupa, and/or Oracle experience

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.